Frequently asked questions about returns, refunds, and exchanges.
The following items cannot be returned:
If the purchased product is faulty, reach out to us within 7 days of the delivered date.
We allow exchange of size for same product purchased . Once the exchange request is approved, the replaced item will be shipped to you.
The following refund options are supported:
We will try to initiate a return pickup from our logistics partner within 2-3 days of your return request.
For instructions on how to ship the returned products, refer to the email received after placing the return request.
Once your returned item is received and inspected, you will be notified via an email. You will also be informed about the approval or rejection of your refund request. If approved, the refund request will be processed within 5 - 7 working days after approval.
If you have any queries regarding return or refund, reach out to us at email@example.com or Whatsapp us on 07353941416