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Logisy RTO

Analyse & Detect RTO Losses Before They Occur

We verify the authenticity of your orders in real-time, so you can take action as early as pre-purchase.

Seamless Fraud Detection

Flagging risky orders & fraudulent users in real-time

Increased delivery rates by 15-20% from 1st week

Entirely Automated

300+ parameters auto-checked by our algorithm to identify & flag risky orders

All within 200 ms from order placement

Logisy Connect

A message for every moment that matters

Immediate response, Immediate action, Immediate care. Foster customer relationships & increase retention through personalized & context aware communication.

Across Platforms

Reach your customers via Email, SMS & WhatsApp

Multiple Layouts

Automated messages for Order updates & Queries

Logisy COD to Prepaid

Money in the bank before the item ships

Convert risky COD into Prepaid orders. 25% to 35% increase in paid orders right from the first week. Successful C2P conversion Reduce NDRs.

Bespoke Offers

Incentives based on user behavior. 100% Customisable notifications

Insightful Recommendations

To avoid shipping to risky locations & users etc. Reduce NDRs drastically

Logisy Return Center

Make Zero waiting period a reality

Simple & hassle-free return experience to handle every return request. Manage returns requests, pickups and refunds/exchanges from a single screen.

Fully Automated

YOU set the rules. Set them & sit back

Configure every aspect of returns

Branded Page

Native brand experience for your customers

Cashfree Integration for refunds

250+ D2C Brands in our inner circle

They recognise and trust us for our D2C-specific spirit

Engineered to perfection

Give your customers the Ideal Order Journey

PROMOTIONAL CAMPAIGNS

Reach them right

Across all the preferred channels of your customers - WhatsApp, IG, Facebook, Email & SMS, so they’ll never miss your product updates.

ABANDONED CHECKOUT

No items left behind

Give your customers the right nudge to complete their orders. Tailored notifications & Offers increase recovery rate by 6-10%.

ORDER VERIFICATION

Are you sure?

Automatically confirm orders to eliminate impulsive & fake purchases. Improved delivery rates, but without manual order verification.

COD TO PAID

Dodge the bullet every time

Nothing says real order than upfront payment. Customise offers & notifications to convert their COD order to a prepaid one. 25-35% increase in paid orders.

ORDER NOTIFICATIONS

Always in touch

Keep your customers informed at every step of the way. A secure framework to provide the true omni-channel experience. Real time communication = Zero waiting period for customers.

NDR

Catch them everytime

Render quick solutions to avoid non-delivery. Detailed NDR reports to monitor geographies and performance of Logistics partners.

AUTOMATED RETURNS

Handle returns like a Pro

Customers love a brand with a seamless return process. Boost retention with an automated return center like no other. Putting brands on the driver seat at every turn.

NPS

Built to last

Have your ears on the ground at all times. Automatically capture reviews on Products & Brand performance, from time to time. 65% higher responses for NPS surveys.

All you need is Logisy

We cater to specific D2C needs. Engineered to reduce costs, increase efficiency & multiply satisfaction levels.
Seamless Onboarding

All systems active within 36 hours from deal-closure

Deep Integrations

Partnerships with all major logistics & communications partners. No dependencies.

Round the clock support

Create your ticket and forget about it. Swift & quality service guaranteed.

99.5% Uptime

Scaled architecture to ensure zero downtime for all your operations.

250
+
Happy Clients
15
M
Orders
12
M+ / 20%
Users/CSAT
70
%
RTO

Getting in touch is easy!

Reach out to us with any queries. We are always excited to hear from you!

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